Ball stuck? Food order? Question about the course? Alfred handles it. AI answers instantly. Staff gets notified when needed. It's like having a course ranger in everyone's pocket.
They're on hole 9. Ball's stuck. They're hungry. Something's broken. Walking back to the clubhouse ruins the experience.
Happens all the time. Customers wait or walk back. Either way, frustration.
"How does this obstacle work?" No one around to ask.
Want food but don't want to leave. Order gets complicated.
Hazards, broken equipment. Customers don't bother mentioning.
These aren't hypotheticals. These happen every day at mini golf courses.
Hole 7 - Johnson Family
Hole 12 - Sarah M.
Hole 5 - Team Carter
Hole 3 - Mike D.
Hole 15 - Anonymous
Hole 16 - Lisa T.
Hole 8 - Birthday Party Group
AI handles the easy stuff. Staff handles the rest. Everyone wins.
Course rules, hole tips, general questions. Alfred knows your course and answers instantly.
AI can't fix a stuck ball. Alfred knows when to alert staff and does it automatically.
Browse menus, order, and pay via Stripe. Sound alerts when status changes. Delivered to your hole or ready for pickup.
Alfred knows which hole you're on. Staff knows exactly where to go.
Staff can jump into any conversation. Seamless handoff when needed.
AI detects customer mood. Frustrated customers get priority. Staff sees who needs extra attention.
Track response times, resolution rates, and satisfaction scores. See what's working and what needs attention.
Real-time dashboard shows all conversations. Jump in when needed. Let AI handle the rest.
Ball stuck at Hole 7 - Needs assistance
Food order - Nachos + Drinks
Asked about water hazard rules
Get 3 AI-written response options for each message. One click to send. Write your own if you prefer.
Stuck balls, equipment issues, safety concerns. Visual and audio notifications. Staff responds fast.
See customer sentiment at a glance. Frustrated customers flagged automatically. Prioritize who needs help most.
AI handling it wrong? Click to take over. Customer sees seamless transition to staff.
| Scenario | Without Alfred | With Alfred |
|---|---|---|
| Ball gets stuck | Walk back to clubhouse | |
| Want food mid-game | Leave course to order | |
| Question about rules | Ask next group (maybe) | |
| Equipment broken | Finish with broken gear | |
| See a hazard | Mention at checkout (maybe) | |
| Staff awareness | Reactive |
Alfred is part of your PuttScores Premium subscription. No extra cost.
Enable Alfred in your dashboard. Your customers get AI-powered support on every scorecard.
Alfred uses your course information, rules, and common scenarios to answer questions accurately. You can customize responses and add course-specific information in your dashboard.
Alfred automatically escalates to staff when it can't help. Your team sees the conversation and can jump in anytime. Customers get a seamless experience.
Yes! If you have Food Ordering enabled, Alfred shows your menu. Customers order, pay via Stripe, and get food delivered to their hole or ready for pickup.
Real-time notifications appear on the Alfred dashboard. Urgent issues (stuck balls, equipment problems) trigger audio alerts. Staff see the hole number and issue type instantly.
Yes. Once enabled, Alfred appears as a chat bubble on every digital scorecard. Customers tap to chat. No app download needed - it works in the browser.
Alfred requires an internet connection for AI responses and staff notifications. Most courses have WiFi coverage. Messages queue if connection drops temporarily.
Enable Alfred in your dashboard. Every scorecard becomes a direct line to help.