Customers check in from their phones in the parking lot. They pay, grab equipment, and start playing. Your staff sees who's arriving in real-time.
Customers show up excited to play. Then they wait. And wait. By the time they start, the excitement is gone.
First impression is waiting in line. Not the experience you want.
Peak hours mean chaos at the counter. Staff can't keep up.
You don't know who's coming until they're at the counter.
Manual check-in creates bottlenecks. Fewer groups, less revenue.
The entire check-in takes 1 minute or less. Customers love it.
Customer scans code in parking lot or lobby
Secure Stripe checkout. Or confirm reservation.
Head to "Skip the Line" equipment area
Show confirmation. Staff hands out putters.
Phone shows "Start Game" when ready
Real-time dashboard shows who's checked in. One tap to hand out equipment.
Instant alerts when customers check in. Know who's arriving before they reach the counter.
Customer shows confirmation, you tap "Hand Out". Their phone updates instantly.
Socket.IO keeps customer phones and staff dashboard perfectly in sync. No refresh needed.
See who has putters out. Know when equipment needs to be returned.
1 minute or less vs 3-5 minutes. No lines, no waiting. Customers start playing immediately.
Know exactly who has putters. Staff dashboard shows pickup status in real-time.
One-tap equipment handout. No manual lookups. Staff focuses on customer experience.
Customer phone and staff dashboard update simultaneously. Socket.IO keeps everything in sync.
Walk-ups pay via Stripe Checkout on their phone. No POS needed. Same transaction fees as bookings.
Seamless transition to scorecard after equipment pickup. Complete digital experience.
| Feature | Traditional | Mobile Check-In |
|---|---|---|
| Check-in time | 3-5 minutes | |
| Staff required | Full attention | |
| Arrival visibility | None until counter | |
| Walk-up payments | POS required | |
| Equipment tracking | Manual clipboard | |
| Customer experience | Wait in line |
No app needed. Customers scan a QR code and everything works in their phone's browser. Works on any smartphone.
Traditional counter check-in still works. Mobile check-in is an option, not a requirement. Most customers choose it because it's faster.
Yes! Walk-ups scan the QR code, select tickets, and pay via Stripe Checkout. Secure payment, promo codes supported, no POS needed.
Generate and download QR codes from your dashboard. Print and post in parking lot, lobby, and waiting area. Customers scan to check in.
Check-ins expire after 30 minutes. Staff can also manually clear the queue. No-shows are automatically handled.
Same as bookings: Starter plan has a 5% platform fee, Premium has 0% platform fees. Stripe processing fees (2.9% + 30¢) apply to all transactions.
Mobile check-in is coming soon to PuttScores. Contact us to be notified when it launches.