Privacy Policy for PuttScores LLC
Effective Date: September 2024
At PuttScores LLC ("we", "us", or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our digital scoring service for mini golf courses ("Service") available at puttscores.com. We comply with the General Data Protection Regulation (GDPR), the Australian Privacy Act 1988, and the New Zealand Privacy Act 2020.
By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our Service.
1. Information We Collect
We may collect personal information directly from you, automatically through your use of our Service, or from third parties.
Personal Information Collected Directly
- Account Information: When you register for an account, we may collect your name, email address, business name, billing address, and payment information.
- Communication Information: When you contact us for support or inquiries, we collect your name, email address, and any other information you provide.
- Location Information: With your consent, we may collect your location data to provide location-based services.
Information Collected Automatically
- Usage Data: We collect information about how you interact with our Service, such as the pages you visit, the features you use, and the time and date of your visits.
- Device Information: We collect information about the device you use to access our Service, including IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your activities on our Service and to provide certain features.
Information from Third Parties
- Third-Party Services: We may receive information about you from third-party services that we integrate with, such as Tawk, Google Analytics, MongoDB, Stripe, and DigitalOcean, in accordance with their respective privacy policies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide and Maintain Our Service: Including account creation, authentication, processing transactions, and customer support.
- To Improve Our Service: Analyzing usage patterns and feedback to enhance user experience and functionality.
- To Communicate with You: Sending administrative information, updates, security alerts, and support messages.
- Marketing and Promotional Purposes: With your consent, sending newsletters, promotions, and special offers.
- Legal Compliance: Fulfilling our legal obligations under applicable laws and regulations.
- Security and Fraud Prevention: Protecting our Service and users from security threats and fraudulent activities.
3. Legal Basis for Processing Personal Information
Under GDPR (for EU/EEA Residents):
We process your personal information based on the following legal grounds:
- Consent: When you have given explicit consent for specific purposes.
- Contract Performance: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
- Legal Obligations: Processing is necessary to comply with legal obligations.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our Service, except where such interests are overridden by your rights and interests.
4. Disclosure of Your Information
We may share your personal information with:
- Service Providers: Third-party vendors that assist us in providing our Service, such as payment processors (Stripe), hosting providers (DigitalOcean), analytics services (Google Analytics), and customer support tools (Tawk).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Enforcement of Our Rights: To enforce our Terms of Service, this Privacy Policy, or other agreements, or to protect the rights, property, or safety of PuttScores LLC, our customers, or others.
We require that all third parties respect the security of your personal information and treat it in accordance with the law.
5. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
Specifically, our servers are located in the United States, and our third-party service providers operate around the world. We ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally, including the use of Standard Contractual Clauses approved by the European Commission.
6. Data Security
We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.
When we no longer require your personal information, we will securely delete or anonymize it in accordance with applicable laws and regulations.
8. Your Rights
Under GDPR (for EU/EEA Residents):
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Rectification: Request correction of inaccurate or incomplete personal information.
- Erasure: Request deletion of your personal information.
- Restriction: Request restriction of processing your personal information.
- Data Portability: Request transfer of your personal information to you or a third party.
- Objection: Object to processing your personal information based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal information.
To exercise your rights, please contact us at [email protected].
Under Australian Privacy Act 1988 (for Australian Residents):
You have the right to:
- Access and Correction: Request access to and correction of your personal information.
- Anonymity and Pseudonymity: Interact with us anonymously or under a pseudonym where lawful and practicable.
- Complaints: Lodge a complaint if you believe we have breached the Australian Privacy Principles.
Under New Zealand Privacy Act 2020 (for New Zealand Residents):
You have the right to:
- Access and Correction: Request access to and correction of your personal information.
- Privacy Complaints: Lodge a complaint with the Office of the Privacy Commissioner if you believe your rights have been violated.
9. Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our Service.
- Essential Cookies: Necessary for the functioning of the Service.
- Analytical/Performance Cookies: Help us understand how you use the Service.
- Functionality Cookies: Remember your preferences to personalize your experience.
- Targeting/Advertising Cookies: Used to deliver relevant advertisements.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.
11. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date."
Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of the revised terms.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
PuttScores LLC
Email: [email protected]
Mailing Address:
PuttScores LLC
123 Main Street
Dover, Delaware 19901
United States
14. Complaints
EU/EEA Residents:
You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates the GDPR.
Australian Residents:
If you have a complaint regarding our handling of your personal information, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
New Zealand Residents:
If you have a complaint about our privacy practices, please contact us. If we cannot resolve your complaint, you may contact the Office of the Privacy Commissioner in New Zealand.
15. Consent to Processing
By providing your personal information to us, you consent to the collection, use, disclosure, and transfer of your personal information as described in this Privacy Policy.
16. Definitions
- Personal Information: Any information relating to an identified or identifiable individual.
- Processing: Any operation performed on personal information, whether by automated means or not.
17. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions.