Digital Waivers replace paper liability forms with electronic signatures. Players sign on their phone or at the kiosk before playing. Signed waivers are stored securely and searchable — no more filing cabinets or lost paperwork.
Go to Dashboard → Manage → Waivers tab. Toggle "Require Waiver" to ON.
Paste your liability waiver, assumption of risk, and any additional terms. The system supports basic formatting (bold, paragraphs, lists).
Choose whether to require a typed name, drawn signature, or both. Set whether minors need a parent/guardian signature.
Choose when the waiver appears: at kiosk check-in, during online booking, or both. Players must accept before proceeding.
Go through check-in as a player and verify the waiver appears, can be signed, and is recorded in your dashboard.
Illustrative example with projected results. Not based on a specific customer.
Mini Golf World in Charlotte was spending $200/month on paper forms and staff time to manage waiver filing. After switching to digital waivers, they eliminated paper costs entirely and can now find any waiver in seconds instead of minutes.
Have an attorney review your waiver text. Digital waivers are legally binding in all 50 states, but the language must be correct.
Always require parent/guardian signature for minors. This is a legal requirement in most jurisdictions.
Set waivers to expire annually. This ensures returning players review updated terms and protects you legally.
Video walkthrough coming soon.
| Issue | Cause | Fix |
|---|---|---|
| Signature pad not working | Touch events not registering (screen protector or gloves) | Remove screen protectors or use a stylus. Alternatively, switch to "Typed name" signature mode. |
| Waiver not appearing at check-in | Feature not enabled or player already signed within valid period | Check waiver settings in Manage. If "Skip for Returning" is enabled, the player may have a valid existing waiver. |